Privacy Policy
At copter11 we believe "Your money is yours & you should get your withdrawals Instantly". We are working with the best banking & gateway partners to payout our users at the earliest possible.
However, all the refunds at copter11 are subject to following conditions :
In some cases, internal review team may take upto 24-48 working hours to process a withdrawal.
You have to play atleast one free/paid league to be eligible for withdrawals. On net winning tds is applicable when withdraw is 30 percent. copter11 reserves the right to modify/change these terms & conditions anytime without any notice.
Any refund will not be processed after deposits. The refund can only be done through withdrawal
Usage of copter11
Any player visiting copter11 website for the use of online information and database recovery services, including, participating in the various contests and games (including fantasy games), gaming services, being conducted on copter11 ("Contests") shall be bound by these Terms and Conditions, and all other rules, regulations and terms of use referred to or offered by copter11 in relation to any copter11 Services.
copter11 has liberty to modify Terms and Conditions, regulations and terms of use referred to or offered by copter11 in relation to any copter11 Services, at any time, by posting same on copter11. Use of copter11 has Player's acceptance of such Terms and Conditions, rules and terms of use referred to or offered by copter11 in relation to any copter11 Services, as may be amended from time to time. copter11 may also notify Player of any change or modification in these Terms and Conditions, rules, regulations and terms of use referred to or offered by copter11, by way of sending an email to Player's registered email address or posting notifications in Player accounts. Player might then exercise options offered in such an email or notification to indicate non-acceptance of modified Terms and Conditions, rules, regulations and terms of use referred to or offered by copter11. If such options are not exercised by Player within time frame prescribed in email or notification, Player might then exercise options offered in such an email or notification to indicate non-acceptance of modified Terms and Conditions, rules, regulations and terms of use referred to or offered by copter11. If such options are not exercised by Player within time frame prescribed in email or notification, Player will be deemed to have accepted modified Terms and Conditions, rules, regulations and terms of use referred to or offered by copter11. Certain copter11 Services being offered on copter11 may be subject to additional rules and regulations set down in that respect. To the extent that these Terms and Conditions are inconsistent with additional conditions set down, additional conditions shall prevail.
copter11 may, at its sole and absolute discretion:
Restrict, suspend, or terminate any Player's access to all or any part of copter11 or copter11 Services;
Change, suspend, or discontinue all or any part of copter11 Services; Reject, move, or remove any material that may be submitted by a Player; Move or remove any content that is available on copter11 Deactivate or delete a Player's account and all related information and files on account; Establish general practices and limits concerning use of copter11; Revise or make additions to the roster of players available for opting in a Contest on account of revisions to the roster of players involved in the relevant Sports Event; Assign its rights and liabilities to all Player accounts hereunder to any entity (post intimation of such assignment shall be sent to all Players to their registered email ids) If any Player breaches, or copter11 reasonably believes that such Player has breached these Terms and Conditions, or has illegally or inappropriately used copter11 or the copter11 Services, copter11 may, at its sole and absolute discretion, and without any notice to the Player, restrict, suspend or terminate such Player's access to all or any part of copter11 or the copter11 Services, deactivate or delete the Player's account and all related information on the account, delete any content posted by the Player on copter11 and further, take technical and legal steps as it deems necessary. If copter11 charges its Players a platform fee in respect of any copter11 Services, copter11 shall, without delay, repay such platform fee in the event of suspension or removal or the Player's account or copter11 Services on account of any negligence or deficiency on the part of copter11, but not if such suspension or removal is effected due to:
any breach or inadequate performance by the Player of any of these Terms and Conditions; or
all situations beyond the reasonable control of copter11. Players consent to receiving communications such as announcements, administrative messages and advertisements from copter11 or any of its partners, licensors or associates.
CHILDREN’S DETAILS
Another part of our priority is adding protection for children while using the Internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
copter11.com does not knowingly accumulate any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of details on our site, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such details from our records.
CONTACTING US
We can take care of any questions, comments and concerns about our online privacy practices and policy. Please write to us at support
This game may be habit-forming or financially risky. Play responsibly
Terms and Conditions
The applicable laws in the Indian states of Assam, Nagaland, Odisha, Sikkim, Telangana, Meghalaya, Andhra Pradesh and Arunachal Pradesh restricts player from using the services offered on our website. There may be penalties imposed on such players by the State Government or Central Government of India as the case maybe.
Our company and copter11.com does not accept registration request residents of Assam, Nagaland, Odisha, Sikkim, Meghalaya, Telangana, Arunachal Pradesh and Andhra Pradesh. If a player staying in Assam, Nagaland, Odisha, Meghalaya, Sikkim, Telangana, Arunachal and Andhra Pradesh creates an account of the site by giving any false information (incorrect state, IP etc.) the liability will be solely of the player. Company reserves the right to terminate such player(s) account without any prior notice and also reserves right to confiscate such player(s) deposit and/or winnings as the case might be.
The word 'Services' referred hereinafter would relate to all the products/services offered to 'You' or 'Player' by Ability and/or its affiliates, subsidiaries, associates and partners hereafter referred as 'We' or 'Us' or 'Our' through the skill gaming website http://www.copter11.com which would be referred hereafter as 'Website. 'The usage of the Website by You will be governed by these Terms of Service which will hereafter refer as 'Term'.
IT IS MANDATORY AND BINDING ON 'YOU' THAT THESE TERMS SHOULD BE READ BY 'YOU' IN THEIR ENTIRETY PRIOR TO YOUR USE OF THE 'SERVICES'.
It should be noted that any Term/s herein found to be unlawful, invalid, void, voidable, or unenforceable for any reason by any judicial or quasi-judicial body in India, in no way would affect the validity and enforceability of the remaining Terms. Such Terms will be replaced with another valid and enforceable. Any unlawful, invalid, void, voidable, or unenforceable Term will be replaced with another Term which is valid and enforceable and is close to the content and original intent of the one that has been adjudged as invalid.
By Your registration on the Website, it is assumed by ‘Us’ that you have understood all the terms herein and have accepted the same. Printing of all transaction records, rules of play, cancellation policies and pay-out policies is what we recommend that you do.
Delay on our part in taking action or exercising our rights or taking remedial approach with respect to breach of any Terms by You does not waive our rights to act on a later date, nor does it amount to any lapse and neither does that result invalidity of those Terms for any breach of similar kind in the future.
The following Terms or any future alterations or modifications to these Terms are not acceptable by you; we recommend that ‘You’ may discontinue the use of website and any Services offered by it.
You agree that all withdrawals you make are governed by the following conditions:
copter11.com can ask you for KYC documents to verify your address and identity at any for KYC documents to verify your address and identity at any stage. Withdrawals will be permitted only from accounts for which such KYC process is complete. You can choose to withdraw money from your user account at any time, subject to bonus/prize money withdrawal restrictions, by notifying us of your withdrawal request. Withdrawal of cash immediately after cash deposit to copter11 user account is barred. Playing fantasy sports is essential before withdrawing your winnings. Once notified, post verification of the withdrawal request, we may disburse the specified amount by cheque or electronic transfer based on the mode of withdrawal selected by you. We shall make our best efforts to honor your choice on the mode of withdrawal, but reserve the right to always disburse the specified amount to you by cheque. We also reserve the right to disburse the amount on the financial instrument used to Deposit to your user account. We will attempt our best to process your withdrawals in a timely manner, but there could be delays due to the time required for verification and completing the withdrawal transaction. We shall not be liable to pay you any form of compensation for the reason of delays in remitting payments to you from your user account. To be eligible to win a prize, you must be a resident of India and accessing the Services of com from India. Tabulation of fantasy points
copter11 may obtain the score feed and other information required for the computation and tabulation of fantasy points from third party service providers. In the rare event that any error in the computation or tabulation of fantasy points, selection of winners, etc., as a result of inaccuracies in or incompleteness of the feed provided by the third party service provider comes to its attention, copter11 shall use best efforts to rectify such error prior to the distribution of prizes. However, copter11 hereby clarifies that it relies on the accuracy and completeness of such third party score/statistic feeds and does not itself warrant or make any representations concerning the accuracy thereof and, in any event, shall take no responsibility for inaccuracies in computation and tabulation of fantasy points or the selection of winners as a result of any inaccurate or incomplete scores/statistics received from such third party service provider. Players and Participants agree not to make any claim or raise any complaint against copter11 in this respect.
Selection and Verification of Winners and Conditions relating to the Prizes
Selection of Winners
Winners will be decided on the basis of the scores of the Teams in a designated round (which may last anywhere between one day and an entire tournament) of the Contests. The Participants owning the Teams with the highest aggregate score in a particular round shall be declared the Winners. In certain pre-specified Contests, copter11 may declare more than one Winner and distribute prizes to such Winners in increasing order of their Team's aggregate score at the end of the designated round of the Contest. The contemplated number of Winners and the prize due to each Winner in such Contest shall be as specified on the Contest page prior to the commencement of the Contest.
Participants creating Teams on behalf of any other Participant or person shall be disqualified.
In the event of a tie, the winning Participants shall be declared Winners and the prize shall be equally divided among such Participants.
copter11 shall not be liable to pay any prize if it is discovered that the Winners have not abided by these Terms and Conditions, and other rules and regulations in relation to the use of the copter11, Contest, "Fantasy Rules", etc.
Contacting Winners
Winners shall be contacted by copter11 or the third party conducting the Contest on the e-mail address provided at the time of registration. The verification process and the documents required for the collection of prize shall be detailed to the Winners at this stage. As a general practice, winners will be required to provide following documents:
copter11 includes a combination of content created by copter11 pvt ltd, its partners, licensors, associates and/or Players. The intellectual property rights ("Intellectual Property Rights") in all software underlying copter11 and the copter11 Services and material published on copter11, including (but not limited to) games, Contests, advertisements, software, photographs, written content, images, graphics, marks, illustrations, audio, logos or video clippings and Flash animation, is owned by copter11, its partners, licensors and/or associates. Players may not transmit, publish, participate in the transfer or sale of, reproduce, create derivative works of, distribute, publicly perform, publicly display, or in any way exploit any of the materials or content on copter11 either in whole or in part without express written license from copter11.
Players may request permission to use any copter11 content by writing in to copter11 Support.
Invited Player to participate in the Contests.
Eligibility
The Contests are open only to persons above the age of 18 years. The Contests are open only to persons, currently residing in India. copter11 may, in accordance with the laws prevailing in certain Indian states, bar individuals residing in those states from participating in the Contests. Currently, individuals residing in the Indian states of Assam, Nagaland, Meghalaya, Odisha, Sikkim, Telangana and Andhra Pradesh may not participate in the paid version of the Contest as the laws of these states bar persons from participating in games of skill where participants are required to pay to enter. Persons who wish to participate must have a valid email address. Only those Participants who have successfully registered on the copter11 as well as registered prior to each round in accordance with the procedure outlined above shall be eligible to participate in the Contest and win prizes. Payment Terms and Players Fund In respect of any transactions at copter11, including making a payment to participate in the paid versions of Contests, Players agree to be bound by the following payment terms: All transactions on copter11.com shall be in Indian Rupees. Once users register on our Portal, we maintain a user account for players to keep a record of all their transactions with us. Payments connected with participation in Cash Games have to be made through their copter11 user account. All cash prizes won by players are credited by us into this user account. When making a payment, please ensure that the gadget used to make the payment is your own and is used to “Deposit” into user account only. Subject to the Deposit limits specified by us from time to time, you are free to deposit as much money as you want in your user account for the purpose of participating in Cash Games at copter11.com . copter11 wants you to play responsibly here. The ability to Deposit in your user account shall be subject to monthly Deposit limits which we can be set by us with undertakings, indemnity, waiver and verification conditions as we deem appropriate in our sole discretion. Credit card, Debit card, prepaid cash cards and internet banking payments are processed through third party payment gateways. Similarly, other payment modes also require an authorization by the intermediary which processes payments. We are not responsible for delays or denials at their end and processing of payments will be solely in terms of their policies and procedures without any responsibility or risk at our end. If there are any issues in connection with depositing, a complaint may be sent to us following the complaints procedure provided in "Complaints and disputes" section below. You agree that in such an event of your credit being delayed or eventually declined for reasons beyond our control, we will not be held liable in any manner whatsoever. Once a payment/transaction is authorized, the funds are credited to your user account and are available for you to play Cash Games. We have the right to cancel a transaction at any point of time solely according to our discretion in which case if the payment is successful, then the transaction will be reversed and the money credited back to your payment instrument. Player funds are held in trust by us in specified bank accounts. Funds held in your user account are held separately from our corporate funds. Even in the highly unlikely event of an insolvency proceeding, you claims on the deposits will be given preference over all other claims to the extent permissible by law. Withdrawals
HOW DO WE PROTECT YOUR DETAILS?
Our site is scrutinized on normal basis for security holes and identified vulnerabilities to make your stay to our site as safe as promising.
Your personal details is contained in secured networks and is only available by a restricted number of persons who have particular access rights to such systems, and are needed to keep the details private. In addition, all sensitive details you supply are encrypted via Secure Socket Layer (SSL) technology.
We put into operation a range of security measures when a user enters, submits, or accesses their details to keep the security of your personal details.
Each transaction is routed through gateway provider and is not stored in our servers.
DO WE USE 'COOKIES'? Yes. Cookies are tiny files that a site or its service provider transfers to your computer's hard drive through your browser (if you let) that lets the site's or service provider's systems to identify your browser, capture and remember a few details. They are also used to help us recognize your preferences based on prior or recent site activity, which permits us to give you with better services. We also use cookies to help us accumulate total data about site traffic and site interaction so that we can offer enhanced site experiences and tools in the future. WE USE COOKIES TO: Know and save user's choices for future visits. Assemble total data about site traffic and site interactions to offer enhanced site experiences and tools in the future. We might use trusted third-party services that track these details on our behalf as well. You can opt to have your PC warn you each time a cookie is being sent, or you can pick to turn off all cookies. You do this through your browser settings. As the browser is slight distinct, watch your browser's Help Menu to learn the right way to adjust your cookies. If you turn off your cookies, a few of the attributes which make your site experience more efficient may not function correctly. It won't affect the user's understanding that make your site knowledge more efficient and may not function correctly. THIRD-PARTY LINKS We do not include or offer third-party services on our site. YOU WILL BE NOTIFIED OF ANY PRIVACY POLICY CHANGES: On our Privacy Policy Page CAN CHANGE YOUR PERSONAL DETAILS: By logging in to your account By chatting with us or by sending us a support ticket HOW DOES OUR SITE HANDLE “DO NOT TRACK” SIGNALS? We honor “Do Not Track” signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. DOES OUR SITE LET THIRD-PARTY BEHAVIORAL TRACKING? It's also important to note that we do not let third-party behavioral tracking
